FAQ | POLICY

Blissful Art & Design

FAQ | POLICY

HOURS OF OPERATION

Monday - Thursday 8:00a - 4pm

Friday: 10a - 3p

Saturday: By Appointment Only 

Sunday: Closed 


CONTACT INFORMATION 

Blissful Art & Design

getblissfulart@gmail.com

312.834.4279


ONLINE PAYMENTS

Online payments are processed securely using bank-grade SSL encryption.

Payments may be made online in a number of ways:
Credit Card
PayPal
Venmo
Cash App


GRAPHIC DESIGN / OBITUARIES 


A 50% non-refundable deposit is due before work can commence. Final 50% is due once project has been approved.  The balance of the 50% is to be paid at the end of the project, once project is approved and before the final package is delivered. A deposit invoice is emailed to you at the start of the project.

Website Design Only orders over $500 can be broken down into a payment plan.

REFUNDS

Blissful Art & Design offer NO REFUNDS on any orders. All pre - order monies will be saved as “credit” towards design only projects. 

ABANDONED PROJECTS

Each project has a timeline and an estimated start and completion date.  Please respect our timeline and respond in a timely fashion with any revision requests once project has commenced.  A project will be considered abandoned if we have not heard from you in 30 days. You will not have any rights to use any of the work that was presented to you, unless the project has been paid in full. If we have not heard from you and you contact us after the 30 day abandonment, a start up fee may apply.

PORTFOLIO 

We reserve the right to add completed projects to our portfolio. If there is a privacy issue involved, please inform us.

COPYRIGHT FOR ARTWORK

Graphic designs created at our studio are custom-created and exclusive to each business.  Any concepts that are not chosen and paid for will be a violation of our graphic design rights if they are used elsewhere.

ERRORS
Blissful Art & Design is not responsible for any typographical errors on printing and/or website. Please double check all work before approval. Any expenses incurred will not be paid by Blissful Art & Design.

CANCELLATIONS
You can make cancellations at any time. Please keep in mind that the deposit is non-refundable.

ADDITIONAL WORK DURING PROJECT (ONE MORE THING…)

If there are additional requests after the project has begun, extra fees in addition to the price on the original estimate will apply. Customer will be notified at the time of request of the additional fees.

REVISIONS
Each project will specify the number of revisions included.  Additional revisions can be made for an hourly rate and will be quoted based on the project.

CONTRACT WITH Blissful Art & Design

By entering into a project with Blissful Art & Design, you are consenting to be bound by the terms of these policies and procedures.  Please note that our policies and procedures can be changed or updated at any time without prior notice to you.